# NCSA Mosaic Frequently Asked Questions

This is an incomplete list of Frequently Asked Questions for NCSA Mosaic.

Please read this document and associated information before sending mail to the program developers (at mosaic-x@ncsa.uiuc.edu), so they have more time to actually write code. If your question isn't answered here, then feel free to contact them.

General information.
  Where can I get Mosaic; who developed it; where's the documentation; how do I get help?
Something is broken.
  Startup errors/core dumps; backspace/delete key doesn't work; can't retrieve documents; why does it hang; firewall/gateway problems.
Interface stuff.
  How can I customize the menubar; how can I customize the home page; where's the Athena version; why don't the fonts work; etc?
Machines and systems.
  Where are versions for my platform; why doesn't Mosaic use the new WWW library; why won't it compile; monochrome monitors; etc.
Already asked questions.
  Recent questions, problems, and suggestions already sent to Mosaic's developers. Please check this document before sending mail.
Down the road.
  Where are the Mac and PC versions; what's going to happen in the future; how can I help?