  Linux User Group HOWTO
  Rick Moen <mailto:%20rick@linuxmafia.com%20>
  v1.7.8, 2004-10-01

  The Linux User Group HOWTO is a guide to founding, maintaining, and
  growing a Linux user group, co-authored by Kendall Clark and Rick Moen
  (now maintained by Rick Moen).
  ______________________________________________________________________

  Table of Contents



  1. Introduction

     1.1 Purpose
     1.2 Other sources of information

  2. What is a Linux user group?

     2.1 What is Linux?
     2.2 How is Linux unique?
     2.3 What is a user group?
     2.4 Summary

  3. What LUGs exist?

     3.1 LUG lists
     3.2 Solidarity versus convenience

  4. What does a LUG do?

     4.1 Linux advocacy
     4.2 The limits of advocacy
     4.3 Linux education
     4.4 Linux support
        4.4.1 Users
        4.4.2 Consultants
        4.4.3 Businesses, non-profit organisations, and schools
        4.4.4 Free / open-source software development
           4.4.4.1 Chris Browne on free software / open source philanthropy
        4.4.5 Linux movement
     4.5 Linux socialising

  5. LUG activities

     5.1 Meetings
     5.2 Online resources

  6. Practical suggestions

     6.1 LUG support organisations
     6.2 Founding a LUG
     6.3 Maintaining and growing a LUG

  7. Legal and political issues

     7.1 Organisational legal issues
        7.1.1 United States of America
        7.1.2 Canada
        7.1.3 Germany
     7.2 Other legal issues
        7.2.1 Bootlegging
        7.2.2 Antitrust
     7.3 Software politics
        7.3.1 People have different feelings about free / open-source software
        7.3.2 Non-profit organisations and money don't mix terribly well.
     7.4 Elections, democracy, and turnover

  8. About this document

     8.1 Terms of use
     8.2 New versions
     8.3 Please contribute to this HOWTO
     8.4 Document history
     8.5 Acknowledgements



  ______________________________________________________________________

  1.  Introduction

  1.1.  Purpose

  The Linux User Group HOWTO is intended to serve as a guide to
  founding, maintaining, and growing a Linux user group.

  Linux is a freely-distributable implementation of Unix for personal
  computers, servers, workstations, PDAs, and embedded systems.  It was
  developed on the i386 and now supports a huge range of processors from
  tiny to colossal:


  ·  Diverse PDA / embedded / microcontroller / router
     <http://www.uclinux.org/ports/> devices:

  ·  Advanced RISC Machines, Ltd. ARM <http://www.arm.uk.linux.org/>
     family (StrongARM SA-1110, XScale, ARM6, ARM7, ARM2, ARM250, ARM3i,
     ARM610, ARM710, ARM720T, and ARM920T)

  ·  Analog Devices, Inc.'s Blackfin DSP
     <http://linuxdevices.com/news/NS9596714596.html>

  ·  Axis Communications ETRAX series
     <http://developer.axis.com/software/> ("CRIS" = Code Reduced
     Instruction Set RISC architecture)

  ·  Elan SC520 and SC300

  ·  Fujitsu FR-V <http://sources.redhat.com/ecos/hardware.html#FR-V>

  ·  Hitachi H8 <http://www.uclinux.org/pub/uClinux/ports/h8/> series

  ·  Intel i960

  ·  Intel IA32-compatibles (Cyrix MediaGX, STMicroelectronics STPC
     <http://www.stmcu.com/forums-cat-132-6.html>, ZF Micro ZFx86)

  ·  Matsushita AM3x
     <http://sources.redhat.com/ecos/hardware.html#Matsushita%20AM3x>

  ·  MIPS-compatibles (Toshiba TMPRxxxx / TXnnnn
     <http://www.bluecat.com/products/bluecat/bluecatbsp.php3#mips>, NEC
     VR <http://www.linux-vr.org/> series, Realtek 8181
     <http://www.deakin.edu.au/~btfo/networking/minitar.html>)

  ·  Motorola 680x0-based machines (Motorola VMEbus boards, ISICAD
     Prisma <http://ds.dial.pipex.com/town/way/fr30/> machines, and
     Motorola Dragonball
     <http://www.linuxdevices.com/products/PD5338609592.html> & ColdFire
     <http://www.uclinux.org/ports/coldfire/> CPUs, and Cisco
     2500/3000/4000 series routers)

  ·  Motorola embedded PowerPC
     <http://penguinppc.org/embedded/hardware/> (including MPC /
     PowerQUICC I, II, III families)

  ·  NEC V850E <http://www.ee.nec.de/_uclinux/>

  ·  Renesas Technology (formerly Hitachi) SH3/SH4 (SuperH: link1
     <http://www.superhlinux.com/> link2
     <http://linuxsh.sourceforge.net/>)


  ·  Samsung CalmRISC
     <http://sources.redhat.com/ecos/hardware.html#CalmRISC>

  ·  Texas Instruments's DM64x
     <http://linuxdevices.com/news/NS3468265897.html> and C54x DSP
     <http://www.linuxdevices.com/news/NS9254493853.html> families

  ·  Intel 8086 / 80286 <http://elks.sourceforge.net/>.

  ·  Intel IA32 family: i386, i486, Pentium, Pentium Pro, Pentium II,
     Pentium III, Celeron, Xeon, and Pentium IV processors, as well as
     IA32 clones from AMD (386DX/DXL/SL/SLC/SX,
     486DX/DX2/DX4/SL/SLC/SLC2/SLC3/SX/SX2, Elan, K5, K6/K6-II/K6-III),
     Cyrix (386DX/DXL/SL/SLC/SX,
     486DLC/DLC2/DX/DX2/DX4/SL/SLC/SLC2/SLC3/SX/SX2, Cyrix III), IDT
     (Winchip, Winchip 2, Winchip 2A/3), IBM
     (486DX/DX2/DX4/SL/SLC/SLC2/SLC3/SX/SX2), NexGen (Nx586), Transmeta
     (Crusoe), TI (486DLC/DLC2), UMC (486SX-S, U5D/U5S), VIA (C3 Ezra
     "CentaurHauls", C3-2 "Nehemiah"), and others.

  ·  Intel/HP IA64 <http://www.linuxia64.org/>: Trillian, Itanium,
     Itanium2/McKinley

  ·  x86-64 x86-64 <http://www.x86-64.org/downloads> family including
     AMD Hammer/Opteron/K8/Athlon64 and Intel Prescott/Nocona/Potomac

  ·  Motorola 68020-68040 <http://www.linux-m68k.org/> series (with
     MMU): m68k Mac <http://www.mac.linux-m68k.org/>, Amiga, Atari
     ST/TT/Medusa/Falcon, HP/Apollo Domain, HP9000/300
     <http://www.tazenda.demon.co.uk/phil/linux-hp/>, sun3
     <http://sun3.sammy.net/sun3/>, and Sinclair Q40
     <http://www.geocities.com/SiliconValley/Bay/2602/q40.html>.

  ·  Motorola/IBM PowerPC <http://linuxppc64.org/> family: Most PowerMac
     <http://penguinppc.org/dev/pmac/> (including G3/G4/G5)  / CHRP
     <http://penguinppc.org/dev/chrp/> / PReP
     <http://penguinppc.org/dev/prep/> / POP
     <http://penguinppc.org/dev/pop/>, Amiga PowerUP System
     <http://linux-apus.sourceforge.net/>, and IBM PPC64
     <http://linuxppc64.org/> (AS/400, RS/6000, iSeries, pSeries,
     PowerMac G5).

  ·  MIPS <http://www.linux-mips.org/>: most SGI, Cobalt Qube,
     DECStation <http://decstation.unix-ag.org/>, Sony PlayStation2
     <http://playstation2-linux.com/>, and many others

  ·  DEC Alpha <http://www.alphalinux.org/>

  ·  HP PA-RISC <http://www.parisc-linux.org/>

  ·  SPARC International SPARC32 / SPARC64 <http://www.ultralinux.org/>

  ·  Digital VAX <http://linux-vax.sourceforge.net/> minicomputers and
     MicroVAXen

  ·  Mainframes: IBM S/390 models G5 and G6 / zSeries models z800, z890,
     z900, and z990
     <http://www10.software.ibm.com/developerworks/opensource/linux390/index.shtml>
     and Fujitsu AP1000+ (SuperSPARC cluster)
     <http://cap.anu.edu.au/cap/projects/linux/>

  Note that some items listed were probably one-time forks, little or
  not at all maintained since creation.  On some of the rarer
  architectures, NetBSD <http://www.netbsd.org/> may be more practical.
  (Soon, the Debian GNU/NetBSD <http://www.debian.org/ports/netbsd/>
  port should be solid enough to serve as a compromise option,
  furnishing Linux userspace code on the highly portable NetBSD kernel.)

  If seriously interested in the subject of Linux ports, please see also
  Xose Vazquez Perez's Linux ports page
  <http://perso.wanadoo.es/xose/linux/linux_ports.html> and Jerome
  Pinot's Linux architectures list
  <http://ngc891.blogdns.net/kernel/docs/arch.txt>, if only because
  hardware support is more complex than just generic CPU functionality,
  encompassing support for myriad bus variations and other subtle
  hardware issues (especially for Linux PDA / embedded / microcontroller
  / router ports <http://www.linuxdevices.com/>).  The above list aims
  mostly to generally illustrate the breadth of Linux's reach.


  1.2.  Other sources of information

  If you want to learn more, the Linux Documentation Project
  <http://www.tldp.org/> is a good place to start.

  For general information about computer user groups, please see the
  Association of PC Users Groups <http://www.apcug.org/>.


  2.  What is a Linux user group?



  2.1.  What is Linux?

  To fully appreciate LUGs' role in the Linux movement, it helps to
  understand what makes Linux unique.

  Linux as an operating system is powerful -- but Linux as an idea about
  software development is even more so. Linux is a free operating
  system: It's licensed under the GNU General Public Licence. Thus,
  source code is freely available in perpetuity to anyone.  It's
  maintained by a unstructured group of programmers world-wide, under
  technical direction from Linus Torvalds and other key developers.
  Linux as a movement has no central structure, bureaucracy, or other
  entity to direct its affairs. While this situation has advantages, it
  poses challenges for allocation of human resources, effective
  advocacy, public relations, user education, and training.


  2.2.  How is Linux unique?

  Linux's loose structure is unlikely to change.  That's a good thing:
  Linux works precisely because people are free to come and go as they
  please: Free programmers are happy programmers are effective
  programmers.

  However, this loose structure can disorient the new Linux user: Whom
  does she call for support, training, or education? How does she know
  what Linux is suitable for?

  In large part, LUGs provide the answers, which is why LUGs are vital
  to the Linux movement: Because your town, village, or metropolis
  sports no Linux Corporation "regional office", the LUG takes on many
  of the same roles a regional office does for a large multi-national
  corporation.

  Linux is unique in neither having nor being burdened by central
  structures or bureaucracies to allocate its resources, train its
  users, and support its products. These jobs get done through diverse
  means: the Internet, consultants, VARs, support companies, colleges,
  and universities. However, increasingly, in many places around the
  globe, they are done by a LUG.


  2.3.  What is a user group?

  Computer user groups are not new. In fact, they were central to the
  personal computer's history: Microcomputers arose in large part to
  satisfy demand for affordable, personal access to computing resources
  from electronics, ham radio, and other hobbyist user groups.  Giants
  like IBM eventually discovered the PC to be a good and profitable
  thing, but initial impetus came from the grassroots.

  In the USA, user groups have changed -- many for the worse -- with the
  times. The financial woes and dissolution of the largest user group
  ever, the Boston Computer Society, were well-reported; but, all over
  the USA, most PC user groups have seen memberships decline.  American
  user groups in their heyday produced newsletters, maintained shareware
  and diskette libraries, held meetings and social events, and,
  sometimes, even ran electronic bulletin board systems (BBSes). With
  the advent of the Internet, however, many services that user groups
  once provided migrated to things like CompuServe and the Web.

  Linux's rise, however, coincided with and was intensified by the
  general public "discovering" the Internet. As the Internet grew more
  popular, so did Linux: The Internet brought to Linux new users,
  developers, and vendors. So, the same force that sent traditional user
  groups into decline propelled Linux forward and inspired new groups
  concerned exclusively with it.

  To give just one indication of how LUGs differ from traditional user
  groups: Traditional groups must closely monitor what software users
  redistribute at meetings.  While illegal copying of restricted
  proprietary software certainly occurred, it was officially discouraged
  -- for good reason.  At LUG meetings, however, that entire mindset
  simply does not apply: Far from being forbidden, unrestricted copying
  of Linux should be among a LUG's primary goals.  In fact, there is
  anecdotal evidence of traditional user groups having difficulty
  adapting to Linux's ability to be lawfully copied at will.

  (Caveat:  A few Linux distributions bundle Linux with proprietary
  software packages whose terms don't permit public redistribution.
  Check licence terms, if in doubt.  Offers or requests to copy
  distribution-restricted proprietary software of any sort should be
  heavily discouraged anywhere in LUGs, and declared off-topic for all
  Linux user group on-line forums, for legal reasons.)


  2.4.  Summary

  For the Linux movement to grow, among other requirements, LUGs must
  proliferate and succeed.  Because of Linux's unusual nature, LUGs must
  provide some of the same functions a "regional office" provides for
  large computer corporations like IBM, Microsoft, and Sun. LUGs can and
  must train, support, and educate Linux users, coordinate Linux
  consultants, advocate Linux as a computing solution, and even serve as
  liaison to local news outlets.


  3.  What LUGs exist?

  Since this document is meant as a guide not only to maintaining and
  growing LUGs but also to founding them, we should, before going
  further, discuss what LUGs already exist.



  3.1.  LUG lists

  There are several LUG lists on the Web. If you are considering
  founding a LUG, your first task should be to find any nearby existing
  LUGs.  Your best bet may be to join a LUG already established in your
  area, rather than founding one.

  As of mid-2003, there are LUGs in all 50 US states plus the District
  of Columbia, nine of Canada's ten provinces, all six of Australia's
  states plus the Australian Capital Territory, in 76 locations in
  India, and over 100 other countries, including Russia, China, and most
  of Western and Eastern Europe.


  ·  Groups of Linux Users Everywhere (GLUE)
     <http://www.ssc.com:8080/glue/groups/>

  ·  LUGs WorldWide Project <http://lugww.counter.li.org/>

  ·  Linux Online -- User Groups <http://www.linux.org/groups/>

  ·  Red Hat User Group Program
     <http://www.redhat.com/apps/community/LUG/>

  ·  Open Directory: LUGS
     <http://dmoz.org/Computers/Software/Operating_Systems/Linux/User_Groups/>

  ·  Yahoo Linux > User Groups
     <http://dir.yahoo.com/Computers_and_Internet/Software/Operating_Systems/Unix/Linux/User_Groups/>

  ·  LUG Webring <http://nlug.org/webring/>

  ·  CLUE: the Canadian Linux Users' Exchange <http://www.linux.ca/>

  ·  UK Linux User Groups <http://www.lug.org.uk/>

  ·  Linux Australia <http://www.linux.org.au/>

  ·  LUGs in India
     <http://nt.linuxforu.com/lfyusergroup/lfyusergroup.asp>

  ·  I Linux User Group italiani <http://www.linux.it/LUG/>


  It appears GLUE is more comprehensive for the USA, while the LUGs
  WorldWide Project offers better coverage elsewhere.


  3.2.  Solidarity versus convenience

  While (most) LUG lists on the Web are well-maintained, likely they
  don't list every LUG. If considering founding a LUG, I suggest, in
  addition to consulting these lists, posting a message to
  comp.os.linux.announce <news:comp.os.linux.announce>,
  comp.os.linux.misc <news:comp.os.linux.misc>, or an appropriate
  regional Usenet hierarchy, inquiring about nearby LUGs. You should
  also lodge a query (mailing list post, comment during a meeting) at
  any existing LUG you are aware of anywhere near your area, about LUGs
  near you.  If no such (nearby) LUG exists, your postings will alert
  potential members to your initiative.

  Carefully balance convenience against solidarity:  If a LUG exists in
  your metropolitan area but on the other side of the city, starting a
  new group may be better for convenience's sake. On the other hand,
  joining the other group may be better for reasons of unity and
  solidarity.  Greater numbers almost always means greater power,
  influence, and efficiency. While two groups of 100 members each might
  be nice, one with 200 has advantages. Of course, if you live in a
  small town or village, any group is better than none.

  The point is that starting a LUG is a significant undertaking, which
  should be commenced with all relevant facts and some appreciation of
  the effect on other groups.


  4.  What does a LUG do?

  LUGs' goals are as varied as their locales.  There is no LUG master
  plan, nor will this document supply one. Remember: Linux is free from
  bureaucracy and centralised control; so are LUGs.

  It is possible, however, to identify a core set of goals for a LUG:


  ·  advocacy

  ·  education

  ·  support

  ·  socialising

  Each LUG combines these and other goals uniquely, according to its
  membership's needs.


  4.1.  Linux advocacy

  The urge to advocate the use of Linux is widely felt.  When you find
  something that works well, you want to tell as many people as you can.
  LUGs' role in Linux advocacy cannot be overestimated, especially since
  wide-scale commercial acceptance of Linux is only newly underway.
  While it is certainly beneficial to the Linux movement, each and every
  time a computer journalist writes a positive review of Linux, it is
  also beneficial every time satisfied Linux users brief their friends,
  colleagues, employees, or employers.

  There is effective advocacy, and there is ineffective carping: As
  Linux users, we must be constantly vigilant to advocate Linux in such
  a way as to reflect positively on the product, its creators and
  developers, and our fellow users.  The Linux Advocacy mini-HOWTO
  <http://www.tldp.org/HOWTO/Advocacy.html>, available at the Linux
  Documentation Project <http://www.tldp.org/>, gives some helpful
  suggestions, as does Don Marti's excellent Linuxmanship
  <http://zgp.org/~dmarti/linuxmanship/> essay.  Suffice it to say that
  advocacy is important to a LUG's mission.

  A time may come when Linux advocacy is irrelevant, because Linux has
  more or less won the day, when the phrase "no one ever got fired for
  using Linux" becomes reality. Until then, LUGs play a vital role in
  promoting Linux use. They do so because their advocacy is free, well-
  intentioned, and backed up by organisational commitment. If a person
  encounters Linux through a LUG's efforts, then that new user's already
  ahead of the game: She knows of an organisation that will help her
  install, configure, and even maintain Linux on whatever computers
  she's willing to dedicate to it.

  New Linux users already in contact with a LUG are ahead of others
  whose interest in Linux has been piqued by a computer journalist, but
  who have no one to whom to turn for aid in their quest to install,
  run, and learn Linux.

  It is, therefore, important for LUGs to advocate Linux, because their
  advocacy is effective, well-supported, and free.


  4.2.  The limits of advocacy

  Advocacy can be mis-aimed; advocacy can go wrong and be
  counterproductive; advocacy can be simply inappropriate in the first
  place.  The matter merits careful thought, to avoid wasted time or
  worse.

  Many attempts at advocacy fail ignominiously because the advocate
  fails to listen to what the other party feels she wants or needs.  (As
  Eric S. Raymond says, "Appeal to the prospect's interests and values,
  not to yours.") If that person wants exactly the proprietary-OS setup
  she already has, then advocating Linux wastes your time and hers.  If
  her stated requirements equate exactly to MS-Project, MS-Visio, and
  Outlook/Exchange groupware, then trying to "sell" her what she doesn't
  want will only annoy everyone (regardless of whether her requirements
  list is real or artificial).  Save your effort for someone more
  receptive.

  Along those lines, bear in mind that, for many people, perhaps most,
  an "advocate" is perceived as a salesman, and thus classified as
  someone to resist rather than listen to fairly.  They've never heard
  of someone urging them to adopt a piece of software without benefiting
  materially, so they assume there must be something in it for you and
  will push back, and act as if they're doing you a personal favour to
  even listen, let alone try your recommendations.

  I recommend bringing such discussions back to Earth immediately, by
  pointing out that software policy should be based in one's own long-
  term self interest, that you have zero personal stake in their
  choices, and that you have better uses for your time than speaking to
  an unreceptive audience. After that, if they're still interested, at
  least you won't face the same artificial obstacle.

  At the same time, make sure you don't live up to the stereotype of the
  OS advocate, either.  Just proclaiming your views at someone without
  invitation is downright rude and offensive.  Moreover, when done
  concerning Linux, it's also pointless:  Unlike the case with
  proprietary OSes, Linux will not live or die by the level of its
  acceptance and release/maintenance of ported applications.  It and all
  key applications are open source: the programmer community that
  maintains it is self-supporting, and would keep it advancing and and
  healthy regardless of whether the business world and general public
  uses it with wild abandon, only a little, or not at all. Because of
  its open-source licence terms, source code is permanently available.
  Linux cannot be "withdrawn from the market" on account of insufficient
  popularity, or at the whim of some company.  Accordingly, there is
  simply no point in arm-twisting OS advocacy -- unlike that of some OS-
  user communities we could mention.   (Why not just make information
  available for those receptive to it, and stop there?  That meets any
  reasonable person's needs.)

  Last, understand that the notion of "use value" for software is quite
  foreign to most people -- the notion of measuring software's value by
  what you can do with it.  The habit of valuing everything at
  acquisition cost is deeply ingrained.  In 1996, I heard a young fellow
  from Caldera Systems speak at a Berkeley, California LUG about the
  origins of Caldera Network Desktop (the initial name of their Linux
  distribution) in Novell, Inc.'s "Corsair" desktop-OS project:  In
  surveying corporate CEOs and CTOs, they found corporate officers to be
  inherently unhappy with anything they could get for free.  So, Caldera
  offered them a solution -- by charging money.

  Seen from this perspective, being conservative about the costs and
  difficulties of Linux deployments helps make them positively
  attractive -- and protects your credibility as a spokesman.  Even
  better would be to frame the discussion of costs in terms of the cost
  of functionality (e.g., 1000-seat Internet-capable company e-mail with
  offline-user capability and webmail) as opposed to listing software as
  a retail-style line-item with pricing:  After all, any software
  project has costs, even if the acquisition price tag is zero, and the
  real point of open source isn't initial cost but rather long-term
  control over IT -- a key part of one's operations:  With proprietary
  systems, the user (or business) has lost control of IT, and is on the
  wrong side of a monopoly relationship with one's vendor.  With open
  source, the user is in control, and nobody can take that away.
  Explained that way (as opportunity to reduce and control IT risk),
  people readily understand the difference -- especially CEOs -- and
  it's much more significant over the long term than acquisition cost.


  4.3.  Linux education

  Not only is it the business of a LUG to advocate Linux usage, but also
  to train members, as well as the nearby computing public, to use Linux
  and associated components -- a goal that can make a huge real-world
  difference in one's local area.  While universities and colleges are
  increasingly including Linux in their curricula, for sundry reasons,
  this won't reach some Linux users.  For those, a LUG can give basic or
  advanced help in system administration, programming, Internet and
  intranet technologies, etc.

  In an ironic twist, many LUGs have turned out to be a backbone of
  corporate support: Every worker expanding her computer skills through
  LUG participation is one fewer the company must train.  Though home
  Linux administration doesn't exactly scale to running corporate data
  warehouses, call centres, or similar high-availability facilities,
  it's light years better preparation than MS-Windows experience.  As
  Linux has advanced into journaling filesystems, high availability,
  real-time extensions, and other high-end Unix features, the already
  blurry line between Linux and "real" Unixes has been increasingly
  vanishing.

  Not only is such education a form of worker training, but it will also
  serve, as information technology becomes increasingly vital to the
  global economy, as community service: In the USA's metropolitan areas,
  for example, LUGs have taken Linux into local schools, small
  businesses, community and social organisations, and other non-
  corporate environments. This accomplishes the goal of Linux advocacy
  and also educates the general public.  As more such organisations seek
  Internet presence,  provide their personnel dial-in access, or other
  Linux-relevant functions, LUGs gain opportunities for community
  participation, through awareness and education efforts -- extending to
  the community the same generous spirit characteristic of Linux and the
  free software / open source community from its very beginning. Most
  Linux users can't program like Torvalds, but we can all give time and
  effort to other Linux users, the Linux community, and the broader
  surrounding community.

  Linux is a natural fit for these organisations, because deployments
  don't commit them to expensive licence, upgrade, or maintenance fees.
  Being technically elegant and economical, it also runs very well on
  cast-off corporate hardware that non-profit organisations are only too
  happy to use: The unused Pentium 133 in the closet can do real work,
  if someone installs Linux on it.

  In addition, Linux education assists other LUG goals over time, in
  particular that of Linux support: Better education means better
  support, which in turn facilitates education, and eases the Linux
  community's growth.  Thus, education forms the entire effort's
  keystone: If only two or three percent of a LUG assume the remainder's
  support burden, that LUG's growth will be stifled. One thing you can
  count on: If new and inexperienced users don't get needed help from
  their LUG, they won't participate there for long.  If a larger
  percentage of members support the rest, the LUG will not face that
  limitation. Linux education -- and, equally, support for allied
  projects such as the Apache Web server, XFree86, TeX, LaTeX, etc.  --
  is key to this dynamic: Education turns new Linux users into
  experienced ones.

  Finally, Linux is a self-documenting operating environment: In other
  words, writing and publicising our community's documentation is up to
  us.  Therefore, make sure LUG members know of the Linux Documentation
  Project <http://www.tldp.org/> and its worldwide mirrors.  Consider
  operating an LDP mirror site.  Also, make sure to publicise -- through
  comp.os.linux.announce, the LDP, and other pertinent sources of Linux
  information -- any relevant documentation the LUG develops: technical
  presentations, tutorials, local FAQs, etc.  LUGs' documentation often
  fails to benefit the worldwide Linux community for no better reason
  than not notifying the outside world.  Don't let that happen: It is
  highly probable that if someone at one LUG had a question or problem
  with something, then others elsewhere will have it, too.


  4.4.  Linux support

  Of course, for the newcomer, the primary role of a LUG is Linux
  support -- but it is a mistake to suppose that Linux support means
  only technical support for new Linux users. It should mean much more.

  LUGs have the opportunity to support:


  ·  users

  ·  consultants

  ·  businesses, non-profit organisations, and schools

  ·  the Linux movement


  4.4.1.  Users

  New Linux users' most frequent complaint, once they have Linux
  installed, is the steep learning curve characteristic of all modern
  Unixes. With that learning curve, however, comes the power and
  flexibility of a real operating system. A LUG is often the a new
  user's main resource to flatten the learning curve.

  During Linux's first decade, it gained some first-class journalistic
  resources, which should not be neglected:  The main monthly magazines
  of longest standing are Linux Journal <http://www.linuxjournal.com/>
  and Linux Gazette <http://linuxgazette.net/> (on-line; note new site).
  More recently, they've been joined by LinuxFocus
  <http://www.linuxfocus.org/> (on-line), Linux Format
  <http://www.linuxformat.co.uk/>, LinuxUser and Developer
  <http://www.linuxuser.co.uk/>, Linux Magazine <http://linux-
  magazine.com/>, Linux For You <http://www.linuxforu.com/>, and
  LinuxWorld Magazine <http://www.linuxworld.com/magazine/>.

  Standout on-line magazines with weekly or better publication cycles
  include Linux Weekly News <http://lwn.net/>, Linux Today
  <http://linuxtoday.com>, FreshNews <http://freshnews.org/>, and
  Newsforge <http://newsforge.com/>.
  All of these resources have eased LUGs' job of spreading essential
  news and information --  about bug fixes, security problems, patches,
  new kernels, etc., but new users must still be made aware of them, and
  taught that the newest kernels are always available from
  ftp.kernel.org <ftp://ftp.kernel.org>, that the Linux Documentation
  Project <http://www.tldp.org/> has newer versions of Linux HOWTOs than
  do CD-based Linux distributions, and so on.

  Intermediate and advanced users also benefit from proliferation of
  timely and useful tips, facts, and secrets. Because of the Linux
  world's manifold aspects, even advanced users often learn new tricks
  or techniques simply by participating in a LUG. Sometimes, they learn
  of software packages they didn't know existed; sometimes, they just
  remember arcane vi command sequences they've not used since college.


  4.4.2.  Consultants


  LUGs can help Linux consultants find their customers and vice-versa,
  by providing a forum where they can come together.  Consultants also
  aid LUGs by providing experienced leadership.  New and inexperienced
  users gain benefit from both LUGs and consultants, since their routine
  or simple requests for support are handled by LUGs gratis, while their
  complex needs and problems -- the kind requiring paid services -- can
  be fielded by consultants found through the LUG.

  The line between support requests needing a consultant and those that
  don't is sometimes indistinct; but, in most cases, the difference is
  clear. While a LUG doesn't want to gain the reputation for pawning new
  users off unnecessarily on consultants -- as this is simply rude and
  very anti-Linux behaviour -- there is no reason for LUGs not to help
  broker contacts between users needing consulting services and
  professionals offering them.

  Caveat:  While "the difference is clear" to intelligent people of
  goodwill, the Inevitable Ones are also always with us, who act
  willfully dense about the limits of free support when they have pushed
  those limits too far.  Remember, too, my earlier point about the vast
  majority of the population valuing everything at acquisition cost
  (instead of use value), including what they receive for free.  This
  leads some, especially some in the corporate world, to use (and abuse)
  LUG technical support with wild abandon, while simultaneously
  complaining bitterly of its inadequate detail, insufficient
  promptness, supposedly unfair expectations that the user learn and not
  re-ask minor variations on the same question endlessly, etc.  In other
  words, they treat relations with LUG volunteers the way they would a
  paid support vendor, but one they treat with zero respect because of
  its zero acquisition cost.

  In the consulting world, there's a saying about applying "invoice
  therapy" to such behaviour:  Because of the value system alluded to
  above, if your consulting advice is poorly heeded and poorly used, it
  just might be the case that you need to charge more.  By contrast, the
  technical Linux community has often been characterised as a "gift
  culture", with a radically different value system: Members gain status
  through enhanced reputation among peers, which in turn they improve
  through visible participation:  code, documentation, technical
  assistance to the public, etc.

  Clash between the two very different value-based cultures is
  inevitable and can become a bit ugly.  LUG activists should be
  prepared to intercede before the ingrate newcomer is handed her head
  on a platter, and politely suggest that her needs would be better
  served by paid (consultant-based) services.  There will always be
  judgement calls; the borderline is inherently debatable and a likely
  source of controversy.

  Telltale signs that a questioner may need to be transitioned to
  consulting-based assistance include:


  ·  An insistence on getting solutions in "recipe" (rote) form, with
     the apparent aim of not needing to learn technological
     fundamentals.

  ·  Asking the same questions (or ones closely related) repeatedly.

  ·  Insisting on private assistance from helpers active in public
     (Linux community) forums.

  ·  Vague problem descriptions, or ones that change with time.

  ·  Interrupting answers in order to ask additional questions
     (suggesting lack of attention to the answers).

  ·  Demands that answers be recast or delivered more quickly
     (suggesting that the questioner's time and trouble are valuable,
     but that helpers' are not).

  ·  Asking unusually complex, time-consuming, and/or multipart
     questions.

  In general, LUG members are especially delighted to help, on a
  volunteer basis, members who seem likely to participate in the Linux
  "gift culture" by picking up its body of  lore and, in turn,
  perpetuating it by teaching others in their turn.  Certainly, there's
  nothing wrong with having other priorities and values, but such folk
  may in some cases be best referred to paid assistance, as a better fit
  for their needs.

  An additional observation that may or may not be useful, at this
  point: There are things one may be willing to do for free, to assist
  others in the Linux community, that one will refuse to do for money:
  Shifting from assisting someone as a volunteer fundamentally changes
  the relationship.  A fellow computerist who suddenly becomes a
  customer is a very different person; one's responsibilities are quite
  different, and greater.  You're advised to be aware, if not wary, of
  this distinction.

  Please see Joshua Drake's Linux Consultants Guide
  <http://www.tldp.org/LDP/lcg/html/> for an international list of Linux
  consultants.


  4.4.3.  Businesses, non-profit organisations, and schools

  LUGs also have the opportunity to support local businesses and
  organisations. This support has two aspects: First, LUGs can support
  businesses and organisations wanting to use Linux (and Linux-based
  applications) as a part of their computing and IT efforts. Second,
  LUGs can support local businesses and organisations developing
  software for Linux, cater to Linux users, support or install Linux,
  etc.

  The support LUGs can provide to local businesses wanting to use Linux
  as a part of their computing operations differs little from the help
  LUGs give individuals trying Linux at home. For example, compiling the
  Linux kernel doesn't really differ. Supporting businesses, however,
  may require supporting proprietary Linux software -- e.g., the Oracle,
  Sybase, and DB2 databases (or VMware, Win4Lin, and such things).  Some
  LUG expertise in these areas may help businesses make the leap into
  Linux deployments.

  This leads us directly to the second kind of support a LUG can give to
  local businesses: LUGs can serve as a clearinghouse for information
  available in few other places. For example:


  ·  Which local ISP is Linux-friendly?

  ·  Are there any local hardware vendors building Linux PCs?

  ·  Does anyone sell Linux CDs locally?

  Maintaining and making this kind of information public not only helps
  the LUG members, but also helps Linux-friendly businesses and
  encourages them to continue to be Linux-friendly. It may even, in some
  cases, help further a competitive environment in which other
  businesses are encouraged to follow suit.


  4.4.4.  Free / open-source software development

  Finally, LUGs may also support the Linux movement by soliciting and
  organising charitable giving. Chris Browne
  <mailto:%20cbbrowne@cbbrowne.com%20> has thought about this issue as
  much as anyone I know, and he contributes the following:


  4.4.4.1.  Chris Browne on free software / open source philanthropy


  A further involvement can be to encourage sponsorship of various
  Linux-related organisations in a financial way.  With the multiple
  millions <http://counter.li.org> of Linux users, it would be entirely
  plausible for grateful users to individually contribute a little.
  Given millions of users, and the not-unreasonable sum of a hundred
  dollars of "gratitude" per Linux user ($100 being roughly the sum not
  spent this year upgrading a Microsoft OS), that could add up to
  hundreds of millions of dollars towards development of improved Linux
  tools and applications.



  A user group can encourage members to contribute to various
  "development projects". Having some form of "charitable tax exemption"
  status can encourage members to contribute directly to the group,
  getting tax deductions as appropriate, with contributions flowing on
  to other organisations.



  It is appropriate, in any case, to encourage LUG members to direct
  contributions to organisations with projects and goals they
  individually wish to support.



  This section lists possible candidates. None are explicitly being
  recommended here, but the list represents useful food for thought.
  Many are registered as charities in the USA, thus making US
  contributions tax-deductible.


  Here are organisations with activities particularly directed towards
  development of software working with Linux:

  ·  Linux International Development Grant Fund Donations
     <http://www.li.org/grants/grantdonation.php>

  ·  Debian/Software In the Public Interest
     <http://www.debian.org/donations.html>

  ·  Free Software Foundation <http://www.fsf.org/help/donate.html>

  ·  KDE Project <http://www.kde.org/helping/>

  ·  GNOME Foundation <http://www.gnome.org/friends/>


  Contributions to these organisations have the direct effect of
  supporting creation of freely redistributable software usable with
  Linux.  Dollar for dollar, such contributions almost certainly yield
  greater benefit to the Linux community than any other kind of
  spending.



  There are also organisations less directly associated with Linux, that
  may nonetheless be worthy of assistance, such as:


  ·  The Electronic Frontier Foundation <http://www.eff.org/>


     Based in San Francisco, EFF is a donor-supported membership
     organization working to protect our fundamental rights regardless
     of technology; to educate the press, policy-makers, and the general
     public about civil liberties issues related to technology; and to
     act as a defender of those liberties. Among our various activities,
     EFF opposes misguided legislation, initiates and defends court
     cases preserving individuals' rights, launches global public
     campaigns, introduces leading edge proposals and papers, hosts
     frequent educational events, engages the press regularly, and
     publishes a comprehensive archive of digital civil liberties
     information at one of the most linked-to Web sites in the world.


  ·  The LaTeX3 Project Fund



     The TeX Users Group (TUG) <http://www.tug.org/> is working on the
     "next generation" version of the LaTeX publishing system, known as
     LaTeX3.  Linux is one of the platforms on which TeX and LaTeX are
     best supported.

     Donations for the project can be sent to:


       TeX Users Group
       c/o Robin Laakso, executive director
       TeX Users Group
       PO Box 2311
       Portland, OR 97208-2311



  or, for those in Europe,



  UK TUG
  c/o Dr RWD Nickalls (Chairman, UK-TuG)
  Department of Anæsthesia,
  Nottingham City Hospital NHS Trust,
  Hucknall Road,
  Nottingham, NG5 1PB, UK



  ·  Project Gutenberg <http://promo.net/pg/>


     Project Gutenberg's purpose is to make freely available in
     electronic form the texts of public-domain books.  This isn't
     directly a "Linux thing", but seems fairly worthy, and they
     actively encourage platform independence, which means their
     "products" are quite usable with Linux.


  ·  Open Source Education Foundation
     <http://www.osef.org/donations.html>


     The Open Source Education Foundation's purpose to enhance K-12
     education through the use of technologies and concepts derived from
     The Open Source and Free Software movement.  In conjunction with
     Tux4Kids, OSEF created a bootable distribution of GNU/Linux
     (Knoppix for Kids) based on Klaus Knopper's Knoppix, aimed at kids,
     parents, teachers, and other school officials. OSEF installs and
     supports school computer labs, and has developed a "K12 Box" as a
     compact Plug and Play workstation computer for student computer
     labs.


  ·  PingoS e.V. <http://www.pingos.org/>


     "PingoS e.V." is a registered non-profit entity with the goal of
     promoting the use of Linux in schools. Any German school can use it
     for free support concerning Linux, and PingoS staff give
     presentations about Linux in schools. Also, PingoS e.V. is the
     legal head of SelfLinux, a project aiming to create a comprehensive
     and free set of German-language documentation about Linux and free
     / open-source software.


  ·  Open  Source Applications Foundation
     <http://www.osafoundation.org/donations.htm>


     OSAF is Mitch Kapor's non-profit foundation to create and
     popularise open-source application software of uncompromising
     quality, starting with its pioneering personal information manager,
     Chandler.


  (Please note that suggested additions to the above list of Linux-
  relevant charities are most welcome.)



  4.4.5.  Linux movement

  I have referred throughout this HOWTO to what I call the Linux
  movement. There really is no better way to describe the international
  Linux phenomenon: It isn't a bureaucracy, but is organised. It isn't a
  corporation, but is important to businesses everywhere. The best way
  for a LUG to support the international Linux movement is to keep the
  local Linux community robust, vibrant, and growing. Linux is developed
  internationally, which is easy enough to see by reading the kernel
  source code's MAINTAINERS file -- but Linux is also used
  internationally.  This ever-expanding user base is key to Linux's
  continued success, and is where the LUGs are vital.

  The Linux movement's strength internationally lies in offering
  unprecedented computing power and sophistication for its cost and
  freedom. The keys are value and independence from proprietary control.
  Every time a new person, group, business, or organisation experiences
  Linux's inherent value, the Linux movement grows.  LUGs help that
  happen.


  4.5.  Linux socialising

  The last goal of a LUG we'll cover is socialising -- in some ways, the
  most difficult goal to discuss, because it isn't clear how many or to
  what degree LUGs do it. While it would be strange to have a LUG that
  didn't engage in the other goals, there may be LUGs for which
  socialising isn't a factor.

  It seems, however, that whenever two or three Linux users get
  together, fun, hijinks, and, often, beer follow. Linus Tovalds has
  always had one enduring goal for Linux: to have more fun. For hackers,
  kernel developers, and Linux users, there's nothing quite like
  downloading a new kernel, recompiling an old one, fooling with a
  window manager, or hacking some code. Linux's sheer fun keeps many
  LUGs together, and leads LUGs naturally to socialising.

  By "socialising", here I mean primarily sharing experiences, forming
  friendships, and mutually-shared admiration and respect. There is
  another meaning, however -- one social scientists call acculturation.
  In any movement, institution, or human community, there is the need
  for some process or pattern of events in and by which, to put it in
  Linux terms, newcomers are turned into hackers. In other words,
  acculturation turns you from "one of them" to "one of us".

  It is important that new Linux users come to learn what Linux culture,
  concepts, traditions, and vocabulary.  Linux acculturation, unlike
  "real world" acculturation, can occur on mailing lists and Usenet,
  although the latter's efficacy is challenged by poorly acculturated
  users and by spam. LUGs are often much more efficient at this task
  than are mailing lists or newsgroups, precisely because of the
  former's greater interactivity and personal focus.


  5.  LUG activities

  In the previous section I focused exclusively on what LUGs do and
  should do. This section's focus shifts to practical strategies.

  There are, despite permutations of form, two basic things LUGs do:
  First, members meet in physical space; second, they communicate in
  cyberspace. Nearly everything LUGs do can be seen in terms of meetings
  and online resources.



  5.1.  Meetings

  As I said above, physical meetings are synonymous with LUGs (and most
  user groups).  LUGs have these kinds of meetings:


  ·  social

  ·  technical presentations

  ·  informal discussion groups

  ·  user group business

  ·  Linux installation

  ·  configuration and bug-squashing

  What do LUGs do at these meetings?


  ·  Install Linux for newcomers and strangers.

  ·  Teach members about Linux.

  ·  Compare Linux to other operating systems.

  ·  Teach members about software running on Linux.

  ·  Discuss Linux advocacy.

  ·  Discuss the free software / open-source movement.

  ·  Discuss user group business.

  ·  Eat, drink, and be merry.



  5.2.  Online resources

  The commercial rise of the Internet coincided roughly with that of
  Linux; the latter owes something to the former. The 'Net has always
  been important to Linux development. LUGs are no different: Most have
  Web pages, if not whole Web sites. In fact, I'm not sure how else to
  find a LUG, but to check the Web.

  It makes sense, then, for a LUG to make use of whatever Internet
  technologies they can: Web sites, mailing lists, wikis, ftp, e-mail,
  Web discussion forums, netnews, etc. As the world of commerce is
  discovering, the 'Net is an effective way to advertise, inform,
  educate, and even sell. The other reason LUGs make extensive use of
  Internet technology is that the very essence of Linux is to provide a
  stable and rich platform to deploy these technologies. So, not only do
  LUGs benefit from, say, establishment of a Web site, because it
  advertises their existence and helps organise members, but, in
  deploying these technologies, LUG members learn about them and see
  Linux at work.

  Arguably, a well-maintained Web site is the one must-have, among those
  Internet resources.  My essay Recipe for a Successful Linux User Group
  <http://linuxmafia.com/faq/Linux_PR/newlug.html>, for that reason,
  spends considerable time discussing Web issues.  Quoting it (in
  outline form):


  ·  You need a Web page.

  ·  Your Web page needs a reasonable URL.

  ·  You need a regular meeting location.

  ·  You need a regular meeting time.

  ·  You need to avoid meeting-time conflicts.

  ·  You need to make sure that meetings happen as advertised, without
     fail.

  ·  You need a core of several Linux enthusiasts.

  ·  Your core volunteers need out-of-band methods of communication.

  ·  You need to get on the main lists of LUGs, and keep your entries
     accurate.

  ·  You must have login access to maintain your Web pages, as needed.

  ·  Design your Web page to be forgiving of deferred maintenance.

  ·  Always include the day of the week, when you cite event dates.
     Always check that day of the week, first, using gcal.

  ·  Place time-sensitive and key information prominently near the top
     of your main Web page.

  ·  Include maps and directions to your events.

  ·  Emphasise on your main page that your meeting will be free of
     charge and open to the public (if it is).

  ·  You'll want to include an RSVP "mailto" hyperlink, on some events.

  ·  Use referral pages.

  ·  Make sure every page has a revision date and maintainer link.

  ·  Check all links, at intervals.

  ·  You may want to consider establishing a LUG mailing list.

  ·  You don't need to be in the Internet Service Provider business.

  ·  Don't go into any other business, either.

  ·  Walk the walk. (Do the LUG's computing on Linux.)

  That essay partly supplements (and partly overlaps) this HOWTO.

  Some LUGs using the Internet effectively:


  ·  Atlanta Linux Enthusiasts <http://www.ale.org/>

  ·  BLUG - BHZ Linux Users Group (Brazil)
     <http://www.artsoft.com.br/blug/>

  ·  Boston Linux and Unix <http://www.blu.org/>

  ·  Colorado Linux Users and Enthusiasts <http://clue.denver.co.us/>


  ·  Düsseldorfer Linux Users Group <http://www.dlug.de/>

  ·  Essex Linux User Group <http://www.epos.demon.co.uk/>

  ·  Israeli Group of Linux Users <http://www.linux.org.il/>

  ·  Korean Linux Users Group <http://www.lug.or.kr/>

  ·  Linux México <http://www.linux.org.mx/>

  ·  Linux User Group Austria <http://www.luga.or.at/>

  ·  Linux User Group of Rochester <http://www.lugor.org/>

  ·  Linux User Group of Singapore <http://www.lugs.org.sg/>

  ·  Nederlandse Linux Gebruikers Groep (Netherlands Linux Users Group
     or NLLGG) <http://www.nllgg.nl/>

  ·  North Texas Linux Users Group <http://www.ntlug.org/>

  ·  Ottawa Carleton Linux Users Group <http://www.oclug.on.ca/>

  ·  Provence Linux Users Group <http://www.plugfr.org/>

  ·  St. Petersburg Linux User Group <http://linux.spb.org/>

  ·  Tokyo Linux Users Group <http://www.tlug.jp/>

  ·  Turkish Linux User Group <http://www.linux.org.tr/>

  ·  Victoria Linux User Group <http://www.vlug.org/>

  ·  Volgograd Linux User Group <http://volgograd.lug.ru/>


  Please let me know if your LUG uses the Internet in an important or
  interesting way; I'd like this list to include your group.


  6.  Practical suggestions

  Finally, I want to make some very practical, even mundane, suggestions
  for anyone wanting to found, maintain, or grow a LUG.


  6.1.  LUG support organisations


  There are several organisations offering assistance to LUGs.



     GLUE:
        Groups of Linux Users Everywhere is a user group coordination
        and support program started by SSC, the same people who publish
        Linux Journal. The GLUE program
        <http://www.ssc.com:8080/glue/groups/> offers substantial
        benefits to your LUG membership, and can be joined free of
        charge at http://www.ssc.com:8080/glue/free_listing
        <http://www.ssc.com:8080/glue/free_listing>.


     Cleveland Linux User's Group:
        Own the Internet domain lug.net. They will provide your LUG an
        Internet domain name at lug.net: your-LUG-name-or-city.lug.net.
        More information may be found by e-mailing Jeff  Garvas.


     Red Hat, Inc.'s User Group Program:
        Assists LUGs to develop and grow. More information may be found
        at Red Hat Web  site
        <http://www.redhat.com/apps/community/LUG/>.


     LinuxUserGroups.org:
        A vendor-independent volunteer project to provide LUGs all over
        the world with the resources they need to run, form, and work
        with other Linux user groups.  There is a discussion mailing
        list for LUG volunteers, and other resources.  More information
        can be found at the http://LinuxUserGroups.org/
        <http://LinuxUserGroups.org/> Web site, or by e-mailing founder
        Kara Pritchard.


     Tux.Org:
        Tux.Org is an umbrella organisation for LUGs and open-source
        software development projects, providing a corporate entity, Web
        hosting, mailing lists, mirrors of popular software, and
        expertise and funding in planning special LUG events.  More
        information can be found at the http://www.tux.org/
        <http://www.tux.org/> Web site.



  6.2.  Founding a LUG



  ·  Determine the nearest existing LUG.

  ·  Announce your intentions on comp.os.linux.announce and on an
     appropriate regional hierarchy.

  ·  Announce your intention wherever computer users are in your area:
     bookstores, swap meets, cybercafes, colleges corporations, Internet
     service providers, etc.

  ·  Find  Linux-friendly businesses or institutions in your area
     willing to help you form the LUG.

  ·  Form a mailing list or some means of communication among the people
     who express an interest in forming a LUG.

  ·  Ask key people specifically for help in spreading the word about
     your intention to form a LUG.

  ·  Solicit space on a Web server to put a few HTML pages together
     about the group.

  ·  Begin looking for a meeting place.

  ·  Schedule an initial meeting.

  ·  Discuss at the initial meeting the goals for the LUG.


  6.3.  Maintaining and growing a LUG



  ·  Make the barriers to LUG membership as low as possible.

  ·  Make the LUG's Web site a priority: Keep all information current,
     make it easy to find details about meetings (who, what, and where),
     and make contact information and feedback mechanisms prominent.

  ·  Install Linux for anyone who wants it.

  ·  Post flyers, messages, or handbills wherever computer users are in
     your area.

  ·  Secure dedicated leadership.

  ·  Follow Linus Torvalds's benevolent dictator model of leadership.

  ·  Take the big decisions to the members for a vote.

  ·  Start a mailing list devoted to technical support and ask the
     "gurus" to participate on it.

  ·  Schedule a mixture of advanced and basic, formal and informal,
     presentations.

  ·  Support the software development efforts of your members.

  ·  Find way to raise money without dues: for instance, selling Linux
     merchandise to your members and to others.

  ·  Consider securing formal legal standing for the group, such as
     incorporation or tax-exempt status.

  ·  Find out if your meeting place is restricting growth of the LUG.

  ·  Meet in conjunction with swap meets, computer shows, or other
     community events where computer users -- i.e., potential Linux
     converts -- are likely to gather.

  ·  Elect formal leadership for the LUG as soon as is practical: Some
     helpful officers might include President, Treasurer, Secretary,
     Meeting Host (general announcements, speaker introductions, opening
     and closing remarks, etc.), Publicity Coordinator (handles Usenet
     and e-mail postings, local publicity), and Program Coordinator
     (organises and schedules speakers at LUG meetings).

  ·  Provide ways for members and others to give feedback about the
     direction, goals, and strategies of the LUG.

  ·  Support Linux and free software / open source development efforts
     by donating Web space, a mailing list, or ftp site.

  ·  Establish an ftp/Web site for relevant software.

  ·  Archive everything the LUG does for the Web site.

  ·  Solicit "door prizes" from Linux vendors, VARs, etc. to give away
     at meetings.

  ·  Give credit where due.

  ·  Join SSC's GLUE (Groups of Linux Users Everywhere).

  ·  Submit your LUG's information to all the LUG lists.

  ·  Publicise your meetings on appropriate Usenet groups and in local
     computer publications and newspapers.

  ·  Compose promotional materials, like Postscript files, for instance,
     members can use to help publicise the LUG at workplaces,
     bookstores, computer stores, etc.

  ·  Make sure you know what LUG members want the LUG to do.

  ·  Release press releases to local media outlets about any unusual LUG
     events like an Installation Fest, Net Day, etc.

  ·  Use LUG resources and members to help local non-profit
     organisations and schools with their Information Technology needs.

  ·  Advocate the use of Linux zealously but responsibly.

  ·  Play to LUG members' strengths.

  ·  Maintain good relations with Linux vendors, VARs, developers, etc.

  ·  Identify and contact Linux consultants in your area.

  ·  Network with the leaders of other LUGs in your area, state, region,
     or country to share experiences, tricks, and resources.

  ·  Keep LUG members advised on the state of Linux software -- new
     kernels, bugs, fixes, patches, security advisories -- and the state
     of the Linux world at large -- new ports, trademark and licensing
     issues, where Torvalds is living and working, etc.

  ·  Notify the Linux Documentation Project -- and other pertinent
     sources of Linux information -- about the documentation the LUG
     produces: technical presentations, tutorials, local HOWTOs, etc.


  7.  Legal and political issues



  7.1.  Organisational legal issues

  The case for formal LUG organisation can be debated:

  Pro: Incorporation and recognised tax-exemption limits liability and
  helps the group carry insurance.  It aids fundraising.  It avoids
  claims for tax on group income.

  Con: Liability shouldn't be a problem for modestly careful people.
  (You're not doing skydiving, after all.)  Fundraising isn't needed for
  a group whose activities needn't involve significant expenses.  (Dead-
  tree newsletters are so 1980.)  Not needing a treasury, you avoid
  needing to argue over it, file reports about it, or fear it being
  taxed away. Meeting space can usually be gotten for free at ISPs,
  colleges, pizza parlours, brewpubs, coffeehouses, computer-training
  firms, Linux-oriented companies, or other friendly institutions, and
  can therefore be free of charge to the public.  No revenues and no
  expenses means less need for organisation and concomitant hassles.

  For whatever it's worth, this HOWTO's originator and second maintainer
  lean, respectively, towards the pro and con sides of the debate -- but
  choose your own poison:  If interested in formally organising your
  LUG, this section will introduce you to some relevant issues.

  Note: this section should not be construed as competent legal counsel.
  These issues require the expertise of competent legal counsel; you
  should, before acting on any of the statements made in this section,
  consult an attorney.

  7.1.1.  United States of America

  There are at least two different legal statuses a LUG in the USA may
  attain:


  1. incorporation as a non-profit entity

  2. tax-exemption

  Although relevant statutes differ among states, most states allow user
  groups to incorporate as non-profit entities. Benefits of
  incorporation for a LUG include limitations of liability of LUG
  members and volunteers, as well as limitation or even exemption from
  state corporate franchise taxes.

  While you should consult competent legal counsel before incorporating
  your LUG as a non-profit, you can probably reduce your legal fees by
  being acquainted with relevant issues before consulting with an
  attorney. I recommend the Non-Lawyers' Non-Profit Corporation Kit
  (ISBN 0-937434-35-3).

  As for the second status, tax-exemption, this is not a legal status,
  so much as an Internal Revenue Service judgement. It's important to
  realise non-profit incorporation does not ensure that IRS will rule
  your LUG tax-exempt. It is quite possible for a non-profit corporation
  to not be tax-exempt.

  IRS has a relatively simple document explaining the criteria and
  process for tax-exemption. It is Publication 557: Tax-Exempt Status
  for Your Organization, available as an Acrobat file from the IRS's Web
  site. I strongly recommend you read this document before filing for
  non-profit incorporation.  While becoming a non-profit corporation
  cannot ensure your LUG will be declared tax-exempt, some incorporation
  methods will prevent IRS from declaring your LUG tax-exempt. Tax-
  Exempt Status for Your Organization clearly sets out necessary
  conditions for your LUG to be declared tax-exempt.

  Finally, there are resources available on the Internet for non-profit
  and tax-exempt organisations. Some of the material is probably
  relevant to your LUG.


  7.1.2.  Canada

  Thanks to Chris Browne for the following comments about the Canadian
  situation.


  The Canadian tax environment strongly parallels the US environment, in
  that the "charitable organisation" status confers similar tax
  advantages for donors over mere "not for profit" status, while
  requiring that similar sorts of added paperwork be filed by the
  "charity" with the tax authorities in order to attain and maintain
  certified charity status.


  7.1.3.  Germany

  Correspondent Thomas Kappler warns that the process of founding a non-
  profit entity in Germany is a bit complicated, but comprehensively
  covered at http://www.wegweiser-
  buergergesellschaft.de/praxishilfen/arbeit_im_verein/vereinsrecht/vereinsgruendung_1.php
  <http://www.wegweiser-
  buergergesellschaft.de/praxishilfen/arbeit_im_verein/vereinsrecht/vereinsgruendung_1.php>.

  7.2.  Other legal issues



  7.2.1.  Bootlegging

  As a reminder, it's vital that offers or requests to copy
  distribution-restricted proprietary software of any sort be heavily
  discouraged anywhere in LUGs, and banned as off-topic from all Linux
  user group on-line forums.  This is not generally even an issue --
  much less so than among proprietary-OS users -- but (e.g.) one LUG of
  my acquaintance briefly used a single LUG-owned copy of PowerQuest's
  Partition Magic on all NTFS-formatted machines brought to its
  installfests for dual-boot Linux installation, on a very dubious
  theory of legality.

  If it smells unlawful, it almost certainly is.  Beware.


  7.2.2.  Antitrust

  It's healthy to discuss the Linux consulting business in general in
  user group forums, but for antitrust legal reasons it's a bad idea to
  get into "How much do you charge to do [foo]" discussions, there.


  7.3.  Software politics

  Chris Browne <mailto:%20cbbrowne@cbbrowne.com%20> has the following to
  say about the kinds of intra-LUG political dynamics that often crop up
  (lightly edited and expanded by the HOWTO maintainer):


  7.3.1.  People have different feelings about free / open-source soft­
  ware

  Linux users are a diverse bunch.  As soon as you try to put a lot of
  them together, some problem issues can arise. Some, who are nearly
  political radicals, believe all software, always, should be "free".
  Because Caldera charges quite a lot of money for its distribution, and
  doesn't give all profits over to (pick favorite advocacy
  organisation), it must be "evil".  Ditto Red Hat or SuSE.  Keep in
  mind that all three of these companies have made and continue to make
  significant contributions to free / open-source software.

  (HOWTO maintainer's note:  The above was a 1998 note, from before
  Caldera exited the Linux business, renamed itself to The SCO Group,
  Inc., and launched a major copyright / contract / patent / trade-
  secret lawsuit and PR campaign against Linux users.  My, those times
  do change.  Still, we're grateful to the Caldera Systems that  was ,
  for its gracious donation of hardware to help Alan Cox develop SMP
  kernel support, for funding the development of RPM, and for its
  extensive past kernel source contributions and work to combine the
  Linux and historical Unix codebases.)



  Others may figure they can find some way to highly exploit the
  "freeness" of the Linux platform for fun and profit. Be aware that
  many users of the BSD Unix variants consider their licences that do
  permit companies to build "privatised" custom versions of their
  kernels and C libraries preferable to the "enforced permanent
  freeness" of the GPL as applied to the Linux kernel and GNU libc.  Do
  not presume that all people promoting this sort of view are
  necessarily greedy leeches.

  If/when these people gather, disagreements can occur.



  Leaders should be clear on the following facts:


  ·  There are a lot of opinions about the GPL and other open-source
     licences and how they work -- mostly misinformed.  It is easy to
     misunderstand both the GPL and alternative licensing schemes.  Most
     attempts at debating same are, at root,  pointless, ritualised
     symbolic warfare among people who should know better.  In the rare
     event that participants actually aspire to understand the subject,
     please direct them to the OSI's "license-discuss" mailing list and
     the Debian Project's "debian-legal" mailing list, where substantive
     analysis is possible and encouraged.

  ·  Linux benefits from contributions from many places, including
     proprietary-software vendors, e.g., in the Linux kernel, XFree86,
     and gcc.

  ·  Proprietary implies neither better nor horrible.



  The main principle can be extended well beyond this; computer "holy
  wars" have long been waged over endless battlegrounds, including Linux
  vs. other Unix variants vs. Microsoft OSes, the "IBM PC" vs.  sundry
  Motorola 68000-based systems, the 1970s' varied 8-bit systems against
  each other, KDE versus GNOME....


  A wise LUG leader will seek to move past such differences, if only
  because they're tedious.  LUG leaders ideally therefore will have
  thick skins.


  7.3.2.  Non-profit organisations and money don't mix terribly well.

  It is important to be careful with finances in any sort of non-profit.
  In businesses, which focus on substantive profit, people are not
  typically too worried about minor details such as alleged misspending
  of immaterial sums.  The same cannot be said of non-profit
  organisations.  Some people are involved for reasons of principle, and
  devote inordinate attention to otherwise minor issues, an example of
  C.  Northcote Parkinson's Bike Shed Effect
  <http://linuxmafia.com/~rick/lexicon.html#bikeshed>.  LUG business
  meetings' potential for wide participation correspondingly expands the
  potential for exactly such inordinate attention.


  As a result, it is probably preferable for there to not be any LUG
  membership fee, as that provides a specific thing for which people can
  reasonably demand accountability.  Fees not collected can't be misused
  -- or squabbled over.


  If there is a lot of money and/or other substantive property, the user
  group must be accountable to members.


  Any vital, growing group should have more than one active person.  In
  troubled nonprofits, financial information is often tightly held by
  someone who will not willingly relinquish monetary control. Ideally,
  there should be some LUG duty rotation, including duties involving
  financial control.
  Regular useful financial reports should be made available to those who
  wish them. A LUG maintaining official "charitable status" for tax
  purposes must file at least annual financial reports with the local
  tax authorities, which would represent a minimum financial disclosure
  to members.


  With the growth of Linux-based financial software, regular reports are
  now quite practical.  With the growth of the Internet, it should even
  be possible to publish these on the World-Wide Web.


  7.4.  Elections, democracy, and turnover

  Governing your LUG democratically is absolutely vital -- if and only
  if you believe it is.  I intend that remark somewhat less cynically
  than it probably sounds, as I shall explain.

  Tangible stakes at issue in LUG politics tend to be minuscule to the
  point of comic opera:  There are typically no real assets. Differences
  of view can be resolved by either engineering around them with
  technology (the Linux-ey solution) or by letting each camp run efforts
  in parallel. Moreover, even the most militantly "democratic" LUGs
  typically field, like clockwork, exactly as many candidates as there
  are offices to be filled -- not a soul more.

  It's tempting to mock such exercises as empty posturing, but such is
  not (much) my intent.  Rather, I mention them to point out something
  more significant:  Attracting and retaining key volunteers is vital to
  the group's success.  Anything that makes that happen is good.  It
  seems likely that the "democratic" exercise stressed in some groups,
  substantive or not, encourages participation, and gives those elected
  a sense of status, legitimacy, and involvement.  Those are Good
  Things.

  Thus, if elections and formal structure help attract key participants,
  use them.  If those deter participants, lose them.  If door-prizes and
  garage sales bring people in, do door-prizes and garage sales.
  Participation, as much as software, is the lifeblood of your LUG.

  The reason I spoke of "key" volunteers, above, is because, inevitably,
  a very few people will do almost all of the needed work.  It's just
  the way things go, in volunteer groups. An anecdote may help
  illustrate my point:  Towards the end of my long tenure as editor and
  typesetter of San Francisco PC User Group's 40-page monthly magazine,
  I was repeatedly urged to make magazine management more "democratic".
  I finally replied to the club president, "See that guy over there?
  That's Ed, one of my editorial staff.  Ed just proofread twelve
  articles for the current issue.  So, I figure he gets twelve votes."
  The president and other club politicos were dismayed by my work-based
  recasting of their democratic ideals: Their notion was that each biped
  should have an equal say in editorial policy, regardless of ability to
  typeset or proofread, or whether they had ever done anything to assist
  magazine production. Although he looked quite unhappy about doing so,
  the president dropped the subject.  I figured that, when it came right
  down to it, he'd decide that the club needed people who got work done
  more than they needed his brand of "democracy".

  But we weren't quite done:  A month or so later, I was introduced to a
  "Publications Committee", who arrived with the intent of doing nothing
  but vote on matters of newsletter policy (i.e., issue "executive"
  orders to the volunteer production staff).  Their first shock came
  when I listened politely to their advice but then applied my editorial
  judgement as usual.  Much worse, though:  I also assigned them work,
  as part of my staff.  Almost all immediately lost interest. (Bossing
  around other people seemed likely to be fun; doing actual work was
  not.)

  The point is that the widespread urge to vote on everything is at best
  orthogonal to any desire to perform needed work; at worst, the former
  serves as an excuse to compulsively meddle in others' performance of
  the latter.

  To sum up:  Have all the "democracy" that makes you happy, but
  watching after the well-being of your key volunteers is what matters.
  (To quote Candide, "We must cultivate our garden.")

  Last, plan for your replacement:  If your LUG is a college student
  group, and must go through a paperwork deathmarch every year to stay
  accredited, make sure that and all other vital processes are
  documented, so new LUG officers needn't figure everything out from
  scratch.  Think of it as a systems-engineering problem:  You're trying
  to eliminate single points of failure.

  And what works for the guys in the next town may not work for your
  crowd: Surprise!  The keys to this puzzle are still being sought.  So,
  please experiment, and let me know what works for you, so I can tell
  others.  Have fun!


  8.  About this document

  8.1.  Terms of use


  Copyright (C) 2003-2004, Rick Moen.  Copyright (C) 1997-1998 by
  Kendall Grant Clark. This document may be distributed under the terms
  set forth in the Creative Commons Attribution-ShareAlike 1.0 licence
  at http://creativecommons.org/licenses/by-sa/1.0/
  <http://creativecommons.org/licenses/by-sa/1.0/>, or, at your option,
  any later version.


  8.2.  New versions

  New versions of the Linux User Group HOWTO will be periodically
  uploaded to various Linux Web and ftp sites, principally
  http://linuxmafia.com/lug/ <http://linuxmafia.com/lug/> and the Linux
  Documentation Project <http://www.tldp.org/>.


  8.3.  Please contribute to this HOWTO


  I welcome questions about and feedback on this document. Please send
  them to me at rick@linuxmafia.com. I am especially interested in
  hearing from LUG leaders around the world. I'd like to include real-
  life examples of things described here. I'm particularly trying to
  include more on LUGs outside the USA. Please let me know of things
  your group does meriting description here.


  8.4.  Document history


  ·  1.0: Released on 13 July 1997.

  ·  1.1: Expanded online resources section.

  ·  1.3: Added LUG support organisations and expanded the Legal and
     Organisational Issues section.

  ·  1.3.1: General editing for clarity and conciseness.

  ·  1.4: General editing, added new LUG resources.

  ·  1.4.1: General editing for clarity.

  ·  1.5: Added some resources, some discussion of LUG documentation,
     also general editing.

  ·  1.5.1: Changed Web location for this document and author's e-mail
     address.

  ·  1.5.2: New copyright notice and licence.

  ·  1.5.3: Miscellaneous edits and minor re-organisations.

  ·  1.6: Added Chris Browne's material: Linux philanthropic donations
     and LUG political considerations.

  ·  1.6.1: Very minor additions.

  ·  1.6.2: Minor corrections.

  ·  1.6.3: Maintenance assumed by Rick Moen:  General initial touch-up,
     correction of broken URLs, etc.

  ·  1.6.4: Further minor fixes and additions.

  ·  1.6.5: More-extensive edits, added "Limits of advocacy", added
     caveat about conflicting value systems in support contexts.  Added
     more news sites, reordered examples of LUGs using Internet well.
     General tightening of phrasing, greater brevity in places.

  ·  1.6.6: More small fixes, added Yahoo LUG list.

  ·  1.6.7: Added formal-organisational pros/cons, "Elections,
     democracy, and turnover" section, Web site suggestions, and link to
     "Recipe for a Successful Linux User Group" essay. Fixed mis-tagged
     sections under "Legal and political issues".

  ·  1.6.8: Fixed small glitches.  Rewrote section concerning Linux news
     outlets; parts of sections concerning consultants, businesses, and
     elections.

  ·  1.6.9: Minor corrections.

  ·  1.7.0: Caught up with GLUE membership having become free of charge.

  ·  1.7.1: Added a bunch more newly supported embedded CPUs.

  ·  1.7.2: Added more on processor support; furnished matching URLs.
     Added details about Linux in India, and Linux For You magazine.
     Expanded legal issues section.

  ·  1.7.3: Added mention of Debian GNU/NetBSD to the CPU ports section.
     Reorganised and further expanded the latter.  Recorded Linux
     Gazette's move to new hosting.  Added LinuxFocus.

  ·  1.7.4: Added LinuxWorld Magazine, fixed URL of Recipe for a
     Successful Linux User Group, which I moved.  Added Tux.Org and
     LinuxUserGroups.org as LUG support organisations.

  ·  1.7.5: Added several more embedded CPUs to the supported list,
     implemented licence change to Creative Commons Attribution
     ShareAlike 1.0 after securiing permission from Kendall Clark.

  ·  1.7.6: Corrected addresses for TeX User Group in USA and UK.  Added
     mention of C. Northcote Parkinson's Bike Shed Effect.  Other minor
     corrections.

  ·  1.7.7: Added reference to the UK Linux User Groups site.  Added
     description of PingoS e.V.  Corrected URL for Thomas Kappler's e-
     mail address.  Added Volgograd LUG to Online Resources.

  ·  1.7.8: Added Jerome Pinot's Linux architectures list, used some
     data from it.  Added "I Linux User Group italiani".  Corrected
     capitalisation of PingoS.  After securing permission from Kendall
     Clark, added "or any later version" clause to document licence.



  8.5.  Acknowledgements


  I would like to give a big thank-you to Kendall Grant Clark for the
  initial versions of this document in 1997-1998, and for trusting me to
  take over and renovate his creation starting in 2003.

  Warm regards and thanks to Chris Browne
  <mailto:%20cbbrowne@cbbrowne.com%20> for describing the situation with
  non-profit and charitable groups in Canada, his thoughts on financial
  donations as a way to participate in Linux and the free software and
  open-source software movements, and his ideas about the kinds of
  political issues likely to arise within LUGs.

  In addition, the following people have made helpful comments and
  suggestions:


  ·  Jeff Garvas

  ·  James Hertzler

  ·  Greg Hankins

  ·  Thomas Kappler

  ·  Hugo van der Kooij

  ·  Charles Lindahl

  ·  Don Marti



